What does the Claude diagnostic check?
It checks connectivity and egress for related services and displays browser signals such as language and timezone to help identify network or environment differences.
Claude Access Environment and Network Diagnostics | IPKivo
Check network egress and connectivity to Claude, and review browser language, timezone and device signals when troubleshooting access.
Frequently asked questions
Why might Claude still restrict access?
Network egress is only one factor. Account status, service policies, region, browser sessions, or service incidents may also affect access; rely on Claude's own message for details.
Will changing browser language or timezone fix access?
Not necessarily. Language and timezone are only environment signals and cannot guarantee a different service decision. Keep device settings consistent with your actual environment.